At BALANCIAGA Villa, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and your rights regarding your information. By using our website and services, you consent to the practices described in this policy.

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1. Information We Collect

We collect information to provide better services to our guests and visitors. This information may include:

• Personal Information: Name, email address, phone number, postal address, payment information, and other details you provide when booking or inquiring about our services.

• Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and the time spent on those pages.

• Cookies: Small data files stored on your device that help us improve your experience on our website. For more details, please see our Cookie Policy.

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2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide and Improve Services: To process bookings, respond to inquiries, and enhance our services.

• Personalization: To tailor our services and communications to your preferences.

• Marketing: To send promotional emails and offers, with your consent.

• Analytics: To analyze website usage and improve our website’s functionality and user experience.

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3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Trusted third-party companies that assist us in operating our website, conducting business, or servicing you, provided they agree to keep your information confidential.

• Legal Requirements: If required by law or in response to legal processes, we may disclose your information to relevant authorities.

 

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure server environments.

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5. Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the information we hold about you.

• Correction: You can request that we correct any inaccurate or incomplete information.

• Deletion: You can request that we delete your personal information, subject to certain legal exceptions.

• Opt-Out: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions included in those communications or by contacting us directly.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us understand how you use our website and enable us to personalize your experience. You can control the use of cookies through your browser settings. For more details, please see our Cookie Policy.

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7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any linked websites you visit.

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we will notify you of significant changes by email or through our website.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.

By using our website and services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. Thank you for trusting BALANCIAGA Villa Resort with your personal information. We are dedicated to ensuring your privacy and providing you with an exceptional experience.